Have you ever been to another country or region where you were unfamiliar with the language? Was it easy to get what you wanted, know the rules, or even feel safe?
Chances are, most people have experienced a situation where they don’t know how to communicate and it makes us feel uncertain, confused, and sometimes afraid.
When you return from your trip (after a few blunders and sheepish grins) you are relieved to once again be around people who can communicate easily with you, and those negative feelings go away.
What does that have to do with Accounting?
Your accountant wants you to be able to speak the same language as they do, and so they try to teach you terms and concepts, often repeating the same things year after year and wondering why you don’t get it.
Just like learning a foreign tongue, you need to practice the language of business. You don’t just magically know it because you own a business, or bought a business, or even simply because you’ve been a business owner for years.
Learning the language of business involves reading, listening to stories and conversations, asking questions, and not being afraid to say some wrong words.
Learning the language of business includes calling your accounting team when you are uncertain, need an opinion, are taking a risk, or “gasp” are navigating the Canadian tax system.
But your accountant charges you every time you call
Shame on you! You’re afraid to get good quality advice because you’ll have to pay for it. If you’re not willing to pay for their advice…are you sure they’re the right advisor for you?
Shame on them! Your accountant is afraid that they’ll have no other way to make money from your business, so they need to charge you for everything. They haven’t figured out that it takes a strong relationships for both businesses to succeed together.
EJD Machacek provides unlimited contact to all its clients. Sometimes we solve the problem right away, sometimes it takes an extra project to figure out the details. Either way, our clients get back to work faster with the answers they need…and that is good for everyone’s business.
We speak the same language as our clients so that we both have clarity to power business growth.
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